Here is the answer to each question you are concerned about!

How can I maintain Çimstone’s natural beauty?

Simple and routine care is sufficient for Çimstone to maintain its natural gloss and aesthetic look. A damp cloth and a small amount of liquid detergent are sufficient for ideal cleaning. Çimstone is not stained due to its compact texture. Only by wiping, the surface regains its initial new and clean look. Please review the Care and Maintenance Manual for more information.

How can I remove dried remains and persistent stains?

Gently scrape such remains as paint, nail polish, chewing gum, mustard, heavy oils, etc. which become hard to remove when dried by means of a plastic spatula and then clean with water. In case the stain persists, apply bathroom-kitchen surface cleaners to the stain and rub clean with a fine scouring pad and make sure to rinse it. In order to clean persistent dirt which is hard to remove at a time, gel cleaners added with laundry bleach are also quite successful. Do not ever leave your countertop to dry by thoroughly rinsing the cleaning agent.

How strong is Çimstone?

Çimstone is strong but not indestructible. Çimstone is quite strong against breakage, abrasion and scratching. Just like all surfaces, Çimstone may be permanently damaged in case it is exposed to such impacts (very strong chemicals and solvents, thermal shock, excessive force or impact applied to the surface, etc.) which will impair its physical properties. For this reason, make sure to take any necessary care for any issues contained in the Care and Maintenance Manual and do not ever neglect to use a chopping board and table mat in all circumstances.

Can I do cutting and chopping operations directly on a Çimstone counter?

Thanks to the quartz mineral of a hardness of 7 Mohs which constitutes its texture, Çimstone displays a high scratch and abrasive strength. Thus, cutting and chopping operations may be easily carried out without a chopping board on a Çimstone counter and the whole of the counter may be used as a working area while making dinner. However we suggest you to use a chopping board so that Çimstone may maintain its initial look for many years. Please review the Care and Maintenance Manual for more information.

Is Çimstone heat-resistant? May I place a hot cooking pot or frying pan on it?

Çimstone is structurally more resistant to heat as compared to other stones in short-term contact. However, any kind of stone may be damaged in case it is exposed to any sudden and rapid changes in temperature. We suggest that the surface should be protected against variances in temperature as with all other materials. For this reason, kitchen utensils which reach too high a temperature such as cooking pot picked from fire should be prevented from contacting the counter and a table mat should be placed under such pots. It may be expected that a surface exposed to high temperatures may give different reactions by the product properties (cracking, discoloration, surface deterioration). As those parts which are processed and on which cutting takes place and inner and outer corners of counters are particularly weak areas, they should not be exposed to heat. Moreover, attention should be paid to the reflected heat in such works as barbeque, frying in oil, jam or sauce making which require extremely high heat.

Is a Çimstone surface suitable for preparing food on it?

Yes, Çimstone’s non-porous compact surface does not absorb liquids nor is stained; it does not create a suitable environment for the propagation of bacteria. Manufactured in compliance with the TSE (Turkish Standards Institution) standards and completely satisfying the NSF 51 Food Zones Compliance criteria set by the National Sanitation Foundation (NSF), which is an internationally leading certification body, Çimstone is certified to be the safest surface on which food may be prepared. Çimstone, which holds the same certification grade as stainless steel owing to the NSF certificate, may be safely used in domestic and commercial kitchens.

Are there any chemicals or cleaning agents which must be avoided to use on a Çimstone surface?

The product may be permanently damaged in case of long-term contact with alkali products containing active hydroxide (drain opener, etc.), products containing trichloroethane or methylene chloride (heavy oil solvents, stain and paint removers, etc.). In case the surface is exposed to any of these damaging substances, immediately wipe it with water and prevent any damage from occurring.

Should I apply polish to the Çimstone surface?

No. Çimstone is a non-porous material; therefore, it is not ever necessary to apply polish to Çimstone surfaces. Çimstone’s gloss is the natural gloss of quartz which constitutes its texture. No polishing is to be applied to Çimstone subsequently. This type of an application results in defects on the surface.

How will Çimstone maintain its gloss? Does it need any polishing for gloss?

Çimstone gets its gloss from the natural lustre of quartz and maintains its natural gloss and smooth texture for many years. It does not require any subsequent polishing and any polishing must not be definitely carried out on the stone. Otherwise, a permanent surface defect occurs. Surface gloss is measured by means of a glossmeter and represents the percentage of the light reflected from the surface. Çimstone has two different types of surface: glossy and matte. Routine and simple cleaning with a damp cloth and a small amount of liquid detergent will be sufficient so that glossy Çimstone surfaces can maintain their initial gloss. Nevertheless, use all detergents and cleaning products at the rates recommended by the manufacturers thereof and make sure to rinse the surfaces with water. Otherwise, cleaning agents deposited on surfaces may chemically affect the surface in the long run and create permanent hazy look. On the other hand, any traces such as fingerprints which will appear in everyday use will be more noticeable on matte surfaces in a more distinct manner as compared to glossy surfaces and therefore such surfaces will require more daily care. We recommend you to regularly use non-abrasive bathroom-kitchen surface cleaners on surfaces of this kind.

May I scratch a Çimstone surface with a knife? What is the impact of metals on Çimstone?

Çimstone is not scratched while carrying out any cutting and chopping operation on it. Any traces you will see on the Çimstone surface after carrying out any operations with a knife or any traces resulting from the friction of metallic parts on the buckle of your belt on the front of the counter are just “metal dust”. Pour gel or spray cleaning agent on such stains and rub it with the hard side of a scouring sponge in order to remove any metal traces occurring in this way and then make sure to rinse them. We suggest you to use a cutting board so that Çimstone will maintain its initial look and gloss for many years. Please review the Care and Maintenance Manual for more information.